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| 6.1) |
What is the
difference between a Virtual Server and a Dedicated
Server? |
- A Virtual Server
resides on a computer that also hosts other Virtual
Server accounts. This means that the computer's hardware
resources and associated bandwidth are shared among
multiple sites. A Virtual Server is an excellent
solution for small to medium sized businesses that want
to create a powerful Internet presence. By contrast, a
dedicated server is an "industrial-strength"
system of hardware, operating system software, and web
server software which you control and to which you have
exclusive access. All of the server's powerful resources
and bandwidth are allocated entirely to your Internet
site, enabling you to offer features and service levels
to your customers, employees, and suppliers that go
beyond the standard capabilities of a Virtual Server.
| 6.2) |
What are the
advantages of a Dedicated Server? |
- A dedicated server
gives you the ability to build an interactive web site
capable of handling hundreds of thousands of hits per
day. This is the ideal solution for high traffic sites
that have high bandwidth and server requirements.
On-line malls, high-profile software repository sites,
and large e-commerce businesses generally require at
least one dedicated server to maintain top performance
levels.
| 6.3) |
When should I
upgrade my Virtual Server to a Dedicated Server? |
- You should consider
migrating to a dedicated server when your Virtual Server
traffic grows to more than 100,000 hits per day. When
traffic reaches this level, the performance of a Virtual
Server degrades and a dedicated server becomes necessary
to ensure availability and performance.
| 6.4) |
Who owns the
Dedicated Server hardware? |
- We own and maintain all
of the server hardware. You benefit from this because if
a piece of hardware fails we have the spare parts on
hand along with the knowledge of the configuration to
repair any problems immediately. This provides you with
complete administrative control of the Server without
worrying about hardware problems and support issues.
| 6.5) |
Who provides
system administration for the Dedicated Server? |
- With a Dedicated
Server, you have total administrative control of the
server, as if you were hosting it on your very own
Server at your location. This means that you have the
flexibility to configure the system and the applications
to meet your unique business requirements. If you should
need assistance with system administration, our expert
engineers can provide you with remote "eyes and
hands" support on a consulting basis.
| 6.6) |
How are
backups handled? |
- A tape drive is
installed on every Dedicated Server, enabling you to run
daily tape backups of your data.
| 6.7) |
What are the
dedicated hosting facilities like? |
- We operate multiple
state-of-the-art hosting centers with raised floors,
environmental controls, and access-restriction. Our
facilities utilize hot-swap redundant hardware,
multi-homed redundant Internet connections, redundant
internal networks, 24 x 7 monitoring, large UPSs, and
multiple power generators.
| 6.8) |
How is each
Dedicated Server connected to the Internet? |
- Each Dedicated Server
has a dedicated 10 Mbps connection to our network which
utilizes redundant Internet lines through multiple
bandwidth provider.
| 6.9) |
What if I
need to install additional software? |
- A Dedicated Server
gives you the ability to add unique functionality to
your site by installing today's hottest third-party
applications, such as advertisement management software,
streaming multimedia capabilities, and specialized
statistics packages.
We provide two options
for the physical installation of additional software
that cannot be installed remotely. You may schedule an
on-site appointment during regular business hours at
our Ann Arbor, Michigan facility (9:00 AM to 5:00 PM
EST) to install the software yourself at no charge.
Alternatively, you may mail or drop off a CD, and our
experienced engineers will install the software for
you. The charge for this service is $125.00 per hour
with a one-hour minimum.
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